Effective Date: 10/29/2025
Last Updated: 10/29/2025
1. Introduction
HomeHero HVAC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (https://homeherohvac.com), submit forms, or communicate with our team for services or estimates.
By using our site or submitting information through our ads, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and physical address.
- Service Details: Information about your HVAC system, requested services, or financing inquiries.
- Website Data: IP address, browser type, and pages visited (collected through Google Analytics or similar tools).
We collect this information when you fill out a form, call us, email us, or engage with our digital ads.
3. How We Use Your Information
Your information is used solely to:
- Contact you regarding your quote, service request, or HeroCare membership.
- Schedule appointments or provide estimates.
- Send updates about promotions, financing options, or service reminders.
- Improve our website, marketing, and customer experience.
We will never sell, rent, or share your personal data with third parties for their own marketing purposes.
4. Data Sharing
We may share limited information only with:
- Service partners (such as financing providers or scheduling platforms) when needed to complete your request.
- Marketing and analytics tools (e.g., Google Ads, Meta) that help us track ad performance — never your full personal data.
- Legal authorities if required to comply with applicable laws or prevent fraud.
5. Data Security
We use SSL encryption and secure databases to protect your information from unauthorized access or misuse. While no online system is 100% secure, we take all reasonable steps to safeguard your personal data.
6. Your Rights
You may request to:
- Access or update your information.
- Opt out of marketing communications at any time.
- Have your data deleted from our records (unless required to retain for legal or service reasons).
To exercise these rights, email us at info@homeherohvac.com or call (insert your business phone number).
7. Links to Other Websites
Our website or ads may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
8. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the most recent revision.
9. Contact Us
For questions about this Privacy Policy or how we handle your data, please contact:
(918) 633-8031
HomeHero HVAC P.O. Box 2931 Broken Arrow, OK 74013
Thank you,
Ben Randall
-Owner